Prepare the card and device
Make sure your card has been issued and is active, then check that your Apple device and Apple account are eligible to use Apple Pay. Card availability can depend on the plan, device, region, card issuer and wallet provider.
Use the official add-card route
Follow the add-card option shown in the official TWCards or Apple Wallet flow. Enter or confirm information only in the real wallet interface. Do not provide card details, codes or wallet credentials to a person offering to “add it for you.”
If the card cannot be added
- Confirm you selected Gold or Platinum, which list Apple Pay support.
- Check device software, wallet availability and account region.
- Read the displayed message and avoid repeated retries.
- Use official support routes for the relevant product.
Adding a card to Apple Pay does not guarantee every contactless merchant payment will be accepted.